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It is essential, and beneficial, for owners and managers, today, to give the right attention to the role of the Human Resources function in their organisation. We realise that, in many SMME’s the organisation is usually 'owner' managed, as is Non Profit Organisations, this may mean that the ‘right’ attention to the role of Human Resources is often time consuming, and takes attention away from focusing on the organisation’s core business.
We realise that despite the importance of the role of human resources, many organisations, NPO’s included, cannot afford to employ a dedicated, full time, Human Resources Manager.
From our experience, it is evident that many organisations, including NPO’s, do not need to employee a full time Human Resources Manager. In fact the staff complement and nature of the business should determine the need to ‘hire’ in this instance. No matter though, whatever the staff complement may be, the effective and efficient administration and managing of the employee relations is an essential aspect in any organisation.
However, as many functions of a business are now being ‘outsourced’, we believe that the important and relevant function of human resources may also be given to a ‘dedicated’ and experienced Human Resource Manager, on an ‘outsourced’ basis. It is in this role that, we, Diverse Human Resources can assist your organisation.
Our experience, focussing on the human resource field, started in 1999, and since then we have grown substantially in knowledge and expertise in this critical and strategic aspect of an organisation.
We shall assist you in evaluating the current staff management (HR) systems, for compliance to legislation, and effectiveness, for your business. We shall design or amend systems to improve effectiveness and efficiencies; then together with the responsible person, or in an on-going partnership (retainer) basis, implement and maintain these systems to monitor the relationship link and, communications, between management and employees.
Our range of experience, in industry, in the management of Human Resources; includes Manufacturing, Legal, Transport, Wholesale and Retail, Livestock Brokerage, NGO(NPO) and Hospitality. This has been gained in small, medium and large organisations.
Some of Our Clients Have Included:
Ezemvelo KZN Wildlife (Ecotourism & Conservation); CINDI (NGO- Networking organisation for Children in KZN affected by HIV/AIDS); Hepburn Inc (Attorney); Siyaya Contracting (Tree Nursery); JABE Consulting (Health & Safety specialist; Rural Forestry Development); Active Chemicals (Industrial Chemical supplier); Action Coach (Business Coach); Galsure cc (Insurance brokers); Dodd Sprinters (Printers); Cunningpac (Personal Care Manufacturing); Top Crop (seedling and turf grower)
We appreciate the value of networking and have associations with various organisations and subscribe to relevant industry resources such as:-
BNI (Business Network International) ; LinkedIn;
Pietermaritzburg Chamber of Business; Dept of Labour;
Workinfo.com; Skills Portal; registered Skills Development Facilitator; SEDA (Small Enterprise Development Agency)
We look forward to partnering with you, and your organisation and contributing to your continued success.
Email: info@diversehumanresources.co.za; Cell: 083 225 6125;
Tel: 033 343 1217
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No great artist ever sees things as they really are. If he did, he would cease to be an artist. Oscar Wilde
When we learn something from each other, we're formed by the experience.... we are authors of each other. Doc Searls
"Success usually comes to those who are too busy to be looking for it." Henry David Thoreau
"I owe my success to having listened respectfully to the very best advice, and then going away and doing the exact opposite." G. K. Chesterton
"Many of life's failures are people who did not realize how close they were to success when they gave up." Thomas A. Edison
"What would you attempt to do if you knew you would not fail?" Robert Schuller
"Always bear in mind that your own resolution to success is more important than any other one thing." Abraham Lincoln
"Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy." Norman Vincent Peale
"Only he is successful in his business who makes that pursuit which affords him the highest pleasure sustain him." Henry David Thoreau
"Successful and unsuccessful people do not vary greatly in their abilities. They vary in their desires to reach their potential." John Maxwell
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- Chair Disciplinary Enquiries
- Disciplinary & Poor Performance Counselling Procedure
- Contracts of Employment - (including Fixed Term)
- Mentoring/Coaching/Training staff responsible for HR function
- Probationary Evaluation System
- Succession Planning
- Change Management
- Administration system for the human resource functions
- Job Profiling/Descriptions
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Donna Merrifield, from Diverse Human Resources, has been known by me since 20O4, when I appointed her as the Human Resources Officer, at a previous company, I was Managing Director of. There was no hesitation in engaging with her on all Human Resource matters, when Skin Worx commenced business. matters.
Yours faithfully
Elaine Kooiman Managing Director

Donna quickly became a highly valued and important part of the team. She has assisted with implementing HR policies and procedures as well as training and mentoring managers and supervisors on how to deal with all HR related matters. Donna has also successfully advised and assisted the senior management through difficult HR challenges and equipped them adequately to deal with the matter professionally.
Kind Regards
Derryn Fourie Managing Member

When we hired Donna Merrifield, we found her to be extremely helpful and she immediately put a plan in place to address our needs. At the same time, we were faced with a complex HR issue which Donna was available to assist us with. She also provided us with the necessary guidance needed when faced with this type of situation.
Barbara Ikin Chairperson CINDI Network

Donna spent a lot of time with our staff and developed job profiles to a level where we could take them forward. She has also given us the support and motivation, empowering us to have more confidence when dealing with HR issues.
Barbara Ikin Chairperson CINDI Network

As a Non-profit organization, Donna was very aware of our financial constraints and adapted to our needs accordingly.
We are reassured to know that should we ever need her assistance in the future, we can call on her at any time.
Barbara Ikin Chairperson CINDI Network

Qualities one would look for in an HR consultant include professionalism, confidentiality, knowledgeable, up to date with changes in legislation, friendly, helpful and generous.
Donna epitomises the above qualities and we are very happy to write this letter of recommendation.
Barbara Ikin Chairperson CINDI Network

Active Chemicals & Solutions engaged Diverse Human Resources to assist in two staff related areas during 2010 and 2011.
Donna Merrifield, from Diverse Human Resources, provided professional advice.
W. D. Grimsley, Director Active Chemicals & Solutions (Pty) Ltd

The advice provided was professional as well as helpful in understanding, not only the correct procedures that needed to be followed, but also, guidelines were provided on what may be expected as responses from the staff in these situations and how to deal with them.
W. D. Grimsley, Director Active Chemicals & Solutions (Pty) Ltd

We found Diverse Human Resources to be professional, friendly, knowledgeable and up to date with changes in legislation and would not hesitate to recommend them and utilise their services again, as needed.
W. D. Grimsley, Director Active Chemicals & Solutions (Pty) Ltd

Diverse Human Resources provided professional advice in July 2010 on how to address the excessive annual leave situation that we had, as well as guidelines for a consultative process with staff, to reduce the number of annual leave days to the minimum requirements as laid down in the Basic Conditions of Employment Act. An Annual Leave policy was provided by Diverse Human Resources and adopted by us.
W. D. Grimsley, Director Active Chemicals & Solutions (Pty) Ltd

Diverse Human Resources provided professional advice in June 2011 on how to proceed with poor performance of a staff member during a probationary period.
W. D. Grimsley, Director Active Chemicals & Solutions (Pty) Ltd

We found Diverse Human Resources to be professional, friendly, knowledgeable and up to date with changes in legislation and would not hesitate to recommend them and utilise their services again, as needed.
Yours faithfully
Karen Hepbur Hepburn Incorporated
Siyaya Contracting
We have found the service provided by Diverse Human Resources to be efficient and prompt, and they have an excellent knowledge of the correct procedures to be followed as well as being a good communicator of possible outcomes of, and responses to, actions that may need to be taken.
We are confident in recommending Diverse Human Resources for all htmects in a business that relate to the employment relationshipp and administration of staff matters.
Yours faithfully
Vusi Gabuza Owner / Manager
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