No great artist ever sees things as they really are. If he did, he would cease to be an artist.

When we learn something from each other, we're formed by the experience.... we are authors of each other.

"Success usually comes to those who are too busy to be looking for it."

"I owe my success to having listened respectfully to the very best advice, and then going away and doing the exact opposite."

"Many of life's failures are people who did not realize how close they were to success when they gave up."

"What would you attempt to do if you knew you would not fail?"

"Always bear in mind that your own resolution to success is more important than any other one thing."

"Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy."

"Only he is successful in his business who makes that pursuit which affords him the highest pleasure sustain him."

"Successful and unsuccessful people do not vary greatly in their abilities. They vary in their desires to reach their potential."

Donna Merrifield, from Diverse Human Resources, has been known by me since 20O4, when I appointed her as the Human Resources Officer, at a previous company, I was Managing Director of. There was no hesitation in engaging with her on all Human Resource matters, when Skin Worx commenced business. matters.

Donna quickly became a highly valued and important part of the team. She has assisted with implementing HR policies and procedures as well as training and mentoring managers and supervisors on how to deal with all HR related matters. Donna has also successfully advised and assisted the senior management through difficult HR challenges and equipped them adequately to deal with the matter professionally.

When we hired Donna Merrifield, we found her to be extremely helpful and she immediately put a plan in place to address our needs. At the same time, we were faced with a complex HR issue which Donna was available to assist us with. She also provided us with the necessary guidance needed when faced with this type of situation.

Donna spent a lot of time with our staff and developed job profiles to a level where we could take them forward. She has also given us the support and motivation, empowering us to have more confidence when dealing with HR issues.

As a Non-profit organization, Donna was very aware of our financial constraints and adapted to our needs accordingly.

We are reassured to know that should we ever need her assistance in the future, we can call on her at any time.

Qualities one would look for in an HR consultant include professionalism, confidentiality, knowledgeable, up to date with changes in legislation, friendly, helpful and generous.

Donna epitomises the above qualities and we are very happy to write this letter of recommendation.

Active Chemicals & Solutions engaged Diverse Human Resources to assist in two staff related areas during 2010 and 2011.

Donna Merrifield, from Diverse Human Resources, provided professional advice.

The advice provided was professional as well as helpful in understanding, not only the correct procedures that needed to be followed, but also, guidelines were provided on what may be expected as responses from the staff in these situations and how to deal with them.

We found Diverse Human Resources to be professional, friendly, knowledgeable and up to date with changes in legislation and would not hesitate to recommend them and utilise their services again, as needed.

Diverse Human Resources provided professional advice in July 2010 on how to address the excessive annual leave situation that we had, as well as guidelines for a consultative process with staff, to reduce the number of annual leave days to the minimum requirements as laid down in the Basic Conditions of Employment Act. An Annual Leave policy was provided by Diverse Human Resources and adopted by us.

Diverse Human Resources provided professional advice in June 2011 on how to proceed with poor performance of a staff member during a probationary period.

We found Diverse Human Resources to be professional, friendly, knowledgeable and up to date with changes in legislation and would not hesitate to recommend them and utilise their services again, as needed.

Siyaya Contracting

We have found the service provided by Diverse Human Resources to be efficient and prompt, and they have an excellent knowledge of the correct procedures to be followed as well as being a good communicator of possible outcomes of, and responses to, actions that may need to be taken.

We are confident in recommending Diverse Human Resources for all htmects in a business that relate to the employment relationshipp and administration of staff matters.